Beyond Flooring's Approach
Beyond Flooring’s mission centres around fulfilling client’s needs with quality flooring, professionally fitted that suits their lifestyle. In order to do this we must first understand our customers, the space they are looking to uplift, what specially they are looking to achieve, design preferences, product application and budget. Once we have this insight, we can help guide them to the right product choice for them – whether this is carpet, wood, vinyl (LVT), laminate or parquet.
Once our clients make the right choice for them, we ensure that the flooring is professionally fitted which minimal disruption to their daily life yet making a long-lasting impression on them, through the impact on the space it has transformed. This process is underpinned by a number of key values which everyone at Beyond Flooring live and breathe on a daily basis:
Be professional
This is communicated through the way we handle all areas of business, from answering the phone, responding to quotes, carrying our installations and our aftercare service. It is also reflected in how we look and how we respect our client’s premises.
Quality
This underpins everything that Beyond Flooring does, from the staff we employ, the product range we offer, to the careful workmanship of all of our installations. We offer a premium service to premium customers.
Attention to detail
All installations are carried out by our in-house team of fitters who have been trained in the “Beyond Flooring Way” and take pride in the quality of their work. Attention to detail is critical in ensuring our finished products look perfect and maximise longevity.
Teamwork
We strongly believe that the whole is greater than the sum of its parts and we have a common shared interest to ensure our whole customer experience from start to finish is awesome.
Excellence
In order to be recognised as Yorkshire’s finest flooring company we need to have a bedrock of product and service excellence, whilst ensuring all areas of the business are brought up to this same benchmark.
Passion
Everyone we employ is passionate about flooring and the impact that our service has on the daily lives of our customers. Our knowledge of flooring ensures that all customers are given expert advice to help guide them to the right choice.
Meet the team
Beyond Flooring has a friendly and approachable team of flooring experts to help guide you through the whole process, from product selection, design styles, to arranging installation and aftercare. Being from Yorkshire our approach is professional, straight-talking, genuine and polite. We are completely honest with our customers and forge long lasting customer relationships based upon mutual respect. Please don’t hesitate to get in touch or pop down to our showroom to meet us in person.
Could this be you...
We are always looking for skilled craftspeople and customer service advocates to join our team and help us continue to go Beyond.
Browse our collections
Need a little inspiration? Browse our range of collections to find your perfect fit.
BrowseVisit our showroom
Come and see us at our Leeds showroom to view our complete luxury flooring range.
VisitBook a Quote
If you would like one of our team to come out with some samples and measure up just let us know.
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