FAQs

No, we would advise against having wooden floors within bathrooms as they can swell and become uneven in water-prone areas. You can also see products start to warp in areas of increased humidity. You can however get some very authentic wood effect LVTs for the bathroom which are suitable. Most laminates are also suitable.

Engineered wood flooring has a plywood base which is heat pressed and dried for two days. Upon this it has a 2mm-6mm top layer of solid wood (which can be sanded up to 5 times depending on its thickness – 1mm per time). Due to the way it is engineered it has a much higher-level stability than solid wood and can be used in conjunction with underfloor heating. Another benefit is that it can be fitted as a floating floor (clicklock) which means it can be removed and reinstalled easily. Solid Wood flooring is a fixed quality floor which will last a lifetime and once treated has a drying time of 20-22 days to make it suitable for the UK climate.

The majority of our wooden products come from carefully selected sustainable sources, having minimal effect on the environment. We have created a specific “Natural” Collection which only include wooden products which come from a sustainable source.

Lots of people don’t consider how easy a floor is for pets to walk on. Anything too smooth can be difficult for pets to maintain a grip, yet anything too soft can deteriorate from claw marks much quicker. If you are looking for a hard floor surface, it’s advisable to go for something like an LVT flooring with a textured finish, which is both hard wearing and will provide your pets with a reasonable amount of grip.

As soon as we are aware that a product is unavailable, we will delist it from our website, so you can widely assume that if it is listed on the site, it is available. If, for any reason, a product which is listed is not available for delivery within the timescales shown, we will let you know within 24 hours of order, when you have the option to cancel the order, switch product, or wait for availability.

There are no minimum order requirements from the Beyond Flooring Direct website. However it should be noted that free delivery is only offered on orders over £750.

No, unfortunately surplus packs cannot be returned so please make sure you measure you room accurately to calculate the required number of packs before confirming your order. We have a special measuring guide to make this process as easy as possible.

Full details on how to measure your room can be found on our measuring guide. View our full guide here.

Yes, you can order up to four free samples at a time. Simply request a sample from the product page and sample request will be added to your shopping basket.

To be confirmed.

To be confirmed.

Yes, our showroom and head office depot is located at Morley in Leeds. For anyone wishing to “Click & Collect” we have this option available at no cost whereby collections can be made a time to suit you within standard office hours.

Our standard delivery lead times for UK mainland are 5 days. If, for any reason, a product is not available for delivery within those timescales we will let you know within 24 hours of order, when you have the option to cancel the order, switch product, or wait for availability.

Yes, we do but this is only available to customers within the Yorkshire region. The majority of our customers from the remainder of the UK either self-install, or source their own local tradesman for installation.

The suitability of underfloor heating will largely depend on the flooring product you have chosen. Please see below.

Solid Wood Floors – not suitable for underfloor heating
Engineered Wood Floors – Yes, suitable for underfloor heating.
Laminate Flooring - Yes, suitable for underfloor heating.
Carpet - Yes, suitable for underfloor heating.
Vinyl – Yes, suitable for underfloor heating.

Yes, wooden floors will expand slightly so we recommend leaving a 10mm gap around the edge, which can be covered by a decorative bead board or a skirting board. Although laminate products are not made from natural products we would still recommend leaving a 10mm expansion gap. Carpets and LVT Flooring does not however require any gap.

Beyond Flooring Direct recommend an acclimatisation period of at least 5 days to ensure that the wood is in perfect condition before commencing installation. For a laminate floor allow 2 days laid flat in situ.

Floors typically squeak when the sub floor is uneven. To ensure you flooring product does not squeak you must make sure that it is installed on an even and intact subfloor.

Depending on whether you are laying your flooring on a subfloor, floating floor or concrete floor, your fitter will know best for what preparation work needs to be done. However, for most floors you will require underlay unless the floor is concrete – this will require a Damp Proof Membrane (DPM) instead.

Uneven sub floors may also need screeding in advance of laying the underlay.

Wooden - When laying your solid wood or engineered wood flooring you will require either glue, screws or pins, depending on the type of floor you are laying your new flooring upon. Engineered and solid wood floors are natural products and will move over time, so it is essential that it is fitted correctly.

LVT – You will be required to use a specific LVT underlay. Other types of flooring underlay can often not provide the correct support for the click joints of a luxury vinyl tile. Most LVT underlay is a high-density 1mm-1.5mm thick foam with a moisture barrier. It is also possible to use self-adhesive vinyl tile underlay, which is excellent for all LVT flooring due to its strong construction and anti-slip nature, often making installations easier and stronger.

Laminate - It is important to use the right kind of laminate flooring underlay. Onto a concrete sub-floor you must use underlay which has a damp proof membrane. There are a number of different underlays with various features and benefits to each, such as levelling and insulating underlays.

Whatever floor you choose, as your floor is used you need to clean and care for it to ensure its maximum lifespan - we offer specially designed kits for cleaning all types of different floors. It is important to avoid mopping natural floors, as water and moisture will make the floor move - therefore we advise using the products on offer in our accessories section of the website in conjunction with a dry mop.